Microsoft Dynamics 365
Microsoft Dynamics 365 is a portfolio of intelligent business applications that brings together CRM and ERP capabilities with purpose-built applications to help you manage every aspect of your business. From sales and marketing to finance, operations, and customer service, Dynamics 365 gives you the tools to work smarter and deliver results faster.
As a Microsoft partner, VSS helps organisations across East Africa plan, deploy, and optimise Dynamics 365 to match their unique workflows. Whether you are migrating from legacy on-premise systems or starting fresh in the cloud, our certified consultants guide you through every phase — requirements gathering, configuration, data migration, user training, and post-go-live support.
Because Dynamics 365 runs on Microsoft Azure and integrates natively with Microsoft 365, Power Platform, and Teams, you get a single connected ecosystem that breaks down silos and puts real-time insight at every employee's fingertips.
Real-time dashboards powering data-driven decisions.
Why Dynamics 365 with VSS?
Deep regional expertise — our consultants understand East African regulatory, tax, and multi-currency requirements and embed them into your Dynamics environment from day one.
End-to-end ownership — we handle licensing guidance, implementation, integrations, change management, and ongoing managed support so you have a single accountable partner.
Rapid time to value — proven accelerator templates for finance, distribution, and professional services mean you go live faster without sacrificing quality.
Dynamics 365 modules and services we deliver:
Empower your sales team with AI-driven insights, pipeline management, and relationship intelligence to close deals faster.
Deliver omni-channel support with case management, knowledge bases, self-service portals, and AI-powered virtual agents.
Automate financial processes, gain real-time visibility into cash flow, and meet local compliance with multi-currency and tax localisation.
Optimise inventory, procurement, warehousing, and production planning with predictive analytics and IoT integration.
An all-in-one ERP for small and mid-size businesses covering finance, sales, purchasing, inventory, and project management.
Orchestrate personalised, multi-channel customer journeys with event management, lead scoring, and marketing automation.
Extend Dynamics 365 with Power BI dashboards, Power Automate workflows, Power Apps, and Copilot Studio virtual agents.
Migrate from Dynamics NAV, AX, GP, or third-party ERPs to Dynamics 365 with minimal disruption and validated data integrity.
Dynamics 365 Business Central for East African Distributors
Learn how a leading Kenyan FMCG distributor unified finance, inventory, and sales on Business Central — reducing month-end close from 12 days to 3 and gaining real-time stock visibility across 14 warehouses.
Read MoreMicrosoft Gold Partner
Certified consultants across Dynamics 365 Finance, Sales, and Business Central.
East African Localisation
KRA tax compliance, multi-currency support for KES, UGX, TZS, and RWF.
Seamless Microsoft Ecosystem
Native integration with Microsoft 365, Teams, Power BI, and Azure.
Managed Support
Tiered support plans with SLAs, proactive monitoring, and quarterly business reviews.