VSS - Virtual Support Services

    Threat Detection & Security Operations

    Detect, investigate, and respond to threats across your entire digital estate with AI-powered security operations.

    Learn about our detection capabilities

    Threat Detection

    The Assume Breach principle mandates that organisations must plan for, detect, and respond to attacks — not just prevent them. Without detection capability, even well-configured preventative controls fail silently when bypassed. VSS deploys Microsoft's integrated security operations stack to ensure no threat goes undetected.

    Our threat detection services combine Microsoft Sentinel (cloud-native SIEM/SOAR), Defender XDR (extended detection and response), proactive threat hunting with KQL and MITRE ATT&CK mapping, and AI-assisted triage through Microsoft Security Copilot — providing comprehensive, correlated detection across endpoints, identities, email, cloud applications, and infrastructure.

    AI-powered security operations centre monitoring threats in real-time.

    AI-powered security operations centre monitoring threats in real-time.

    Proactive security monitoring

    VSS's goal is twofold: block cheap and easy attacks, and find and kick attackers out fast when prevention fails. Our detection capabilities ensure no signal is missed.

    We correlate signals that appear low-risk in isolation into high-confidence incident alerts — dramatically reducing alert fatigue.

    Microsoft Security Copilot accelerates triage, enabling junior analysts to perform at senior levels.

    Our threat detection capabilities include:

    Sentinel SIEM Deployment

    Cloud-native SIEM with analytics rules, UEBA, and SOAR automation.

    Defender XDR

    Correlated detection across endpoints, identity, email, and cloud.

    Threat Hunting

    Proactive hunting with KQL queries and MITRE ATT&CK mapping.

    Security Copilot

    AI-assisted incident triage, summarisation, and remediation.

    Attack Simulation

    Phishing simulations and security awareness training.

    Secure Score Management

    Continuous security posture measurement and improvement.

    24/7 Threat Monitoring & Response
    Security Operations

    24/7 Threat Monitoring & Response

    VSS provides round-the-clock security monitoring through Microsoft Sentinel and Defender XDR, ensuring threats are detected and responded to in minutes — not hours or days.

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    Real-Time Detection

    Continuous monitoring across your entire digital estate.

    AI-Powered Triage

    Security Copilot accelerates incident investigation.

    MITRE ATT&CK

    Threat hunting mapped to adversary techniques.

    Automated Response

    SOAR playbooks reduce response time to minutes.

    Why Proactive Threat Detection Matters

    The Assume Breach principle mandates continuous detection and response

    The Microsoft Cybersecurity Reference Architecture (MCRA) is clear: organisations must plan for, detect, and respond to attacks — not just prevent them. Without detection capability, even well-configured preventative controls fail silently when bypassed. Modern attackers use harvested credentials, compromised identities, and lateral movement techniques that traditional perimeter-based security cannot stop.

    VSS deploys Microsoft's integrated security operations stack to provide correlated, AI-enhanced threat detection across your entire digital estate — endpoints, identities, email, cloud apps, and infrastructure — ensuring no attack signal is missed and every incident is triaged rapidly.

    Microsoft Sentinel — Cloud-Native SIEM & SOAR

    Your central security intelligence platform

    Analytics Rules & UEBA

    Built-in analytics rules correlate signals across your environment. User and Entity Behaviour Analytics (UEBA) establishes behavioural baselines and detects anomalous activity — impossible travel, unusual data access patterns, and privilege escalation attempts.

    Key Capability

    Automated correlation of low-risk signals into high-confidence incident alerts

    Data Connectors & Integration

    Connect data sources from Microsoft 365, Azure, Entra ID, the full Defender suite, and third-party sources. Sentinel ingests and normalises security telemetry from across your hybrid environment for unified visibility.

    Key Capability

    Unified security telemetry across cloud, on-premises, and third-party systems

    SOAR Automation

    Security Orchestration, Automation, and Response (SOAR) capabilities automate repetitive investigation tasks, enrich incidents with threat intelligence, and execute predefined response playbooks — reducing mean time to respond from hours to minutes.

    Key Capability

    Automated playbook execution for common incident types

    Dashboards & Workbooks

    Interactive security dashboards and workbooks provide real-time visibility into your security posture, threat trends, and compliance status. Custom KQL-driven visualisations enable security teams to track KPIs and communicate risk to leadership.

    Key Capability

    Real-time security posture visualisation and executive reporting

    Microsoft Defender XDR — Extended Detection and Response

    Correlated detection across your entire digital estate

    The unified Defender XDR suite provides correlated detection across endpoints (Defender for Endpoint), identity (Defender for Identity), email (Defender for Office 365), cloud apps (Defender for Cloud Apps), and cloud infrastructure (Defender for Cloud). XDR correlates signals that appear low-risk in isolation into high-confidence incident alerts — dramatically reducing alert fatigue and ensuring genuine threats are not buried in noise.

    Defender for Endpoint

    Real-time endpoint detection and response (EDR) with automated investigation and remediation. Feeds threat intelligence directly into Sentinel for SIEM correlation.

    Defender for Identity

    Monitors Active Directory signals to detect identity-based attacks including pass-the-hash, pass-the-ticket, and lateral movement attempts across your domain infrastructure.

    Defender for Office 365

    Protects against email-borne threats including phishing, BEC, malware, and zero-day attacks. Safe Attachments and Safe Links provide real-time detonation and URL analysis.

    Defender for Cloud Apps

    Monitors and controls cloud application usage, detects shadow IT, and enforces session-level controls on sanctioned SaaS applications to prevent data exfiltration.

    Proactive Threat Hunting

    Beyond alert-driven response — actively searching for hidden threats

    KQL-Powered Hunting

    VSS security analysts use Sentinel's Kusto Query Language (KQL) capabilities to proactively search for Indicators of Compromise (IOCs), suspicious patterns, and behavioural anomalies that automated detection may miss.

    MITRE ATT&CK Mapping

    Threat hunting queries are mapped to MITRE ATT&CK technique patterns, ensuring comprehensive coverage of known adversary tactics, techniques, and procedures (TTPs) used in real-world attacks targeting East African organisations.

    Behavioural Analytics

    UEBA establishes baseline behaviour for users and entities across your environment. Deviations from normal patterns — unusual login times, atypical data access, privilege escalation — trigger investigation workflows before damage occurs.

    Microsoft Security Copilot — AI-Assisted Triage

    Security Copilot uses generative AI to accelerate incident investigation and response. Analysts can query incidents in natural language, receive AI-generated incident summaries, get guided remediation recommendations, and automate routine triage tasks — dramatically reducing the skills gap and enabling junior analysts to perform at senior levels.

    Natural language incident querying
    AI-generated incident summaries
    Guided remediation recommendations
    Automated routine triage tasks
    Threat intelligence enrichment
    KQL query generation from plain language

    Attack Simulation & Security Awareness

    Test your defences and train your people

    Defender Attack Simulator

    Run realistic phishing simulation campaigns to test employee awareness and identify vulnerable users. Track click rates, credential submission rates, and training completion to measure security awareness maturity over time.

    • Phishing simulation campaigns
    • Credential harvesting tests
    • Attachment-based attack simulations
    • Drive-by URL attack scenarios

    Security Awareness Training

    Deploy the Microsoft Cybersecurity Awareness Kit alongside targeted training assignments triggered by simulation failures. Build a culture of security awareness with quarterly campaigns and completion reporting to leadership.

    • Targeted training for vulnerable users
    • Quarterly awareness campaigns
    • Completion tracking and reporting
    • Custom training content delivery

    Microsoft Secure Score — Continuous Posture Management

    Quantitative measurement of your security posture

    Baseline & Track

    VSS establishes your Microsoft Secure Score as the primary quantitative measure of security posture. We define target scores per quarter and assign ownership of remediation actions to ensure continuous improvement.

    • Initial baseline assessment
    • Quarterly target score definition
    • Remediation action ownership
    • Executive progress reporting

    Continuous Improvement

    Security posture is not a destination — it is a continuous journey. VSS provides ongoing Secure Score reviews as part of our Annual Zero Trust SLA, ensuring your defences evolve with the threat landscape.

    • Monthly posture reviews
    • Threat landscape alignment
    • Configuration drift detection
    • Compliance score tracking

    Key Tools & Technologies

    The Microsoft security stack powering our threat detection services

    Microsoft Sentinel

    Cloud-native SIEM & SOAR

    Defender XDR

    Extended Detection & Response

    Defender for Identity

    Identity threat detection

    Defender for Endpoint

    Endpoint detection & response

    Defender for Office 365

    Email & collaboration security

    Security Copilot

    AI-assisted security operations

    Attack Simulator

    Phishing simulation & training

    Secure Score

    Security posture management

    Featured services and technologies

    Microsoft Sentinel SIEM/SOAR

    Defender XDR Suite